Riverside Medical Practice

Riverside Medical Practice 2024-05-08 Person 4 5 0

Called in the morning after a bank holiday weekend. The lines were very busy as expected, number 17 in the call queue but speaking with the receptionist about my young son, we weee offered an appointment that afternoon. A new young doctor saw my son and wasn’t afraid to help me in assessing him, my son is not the easiest of patients. Listened to my request at a medication with less doses through the day and gave advice on what to look out for. The surgery are always brilliant at ensuring my children are seen on the day I call to report their illness.

None, call queue was long but the call back function makes that easier.

Riverside Medical Practice 2024-05-08 Person 5 5 0

Trusting, efficient, patient and caring help provided

Nothing

Riverside Medical Practice 2024-05-08 Person 5 5 0

Staff very friendly. Excellent ear micro suction service.

Nothing

Riverside Medical Practice 2024-05-08 Person 5 5 0

Outstanding care from GP. Very kind and allowed time to discuss issue. Thank you

Have more face to face appointments as sometimes not able to explain exactly when talking on the phone.

Riverside Medical Practice 2024-05-06 Person 5 5 0

Prompt appt to see the nurse, who then made me an appt for ear micro suction 2 weeks later. Further treatment was then prescribed and an alternative approach to care suggested, which was welcome after years of ear irritation

Nothing on this occasion (other than not running 20 mins late!), but I understand this isn't always under the surgery's control